One — a track record you can walk through.
Completed, occupied, ageing-well buildings are the only evidence that matters. Visit a project the developer handed over years ago and look at how it has weathered. And where a developer's flagship is still in planning — as Makro Heights is — scrutinise what you can verify instead: the group behind it, the professionals it has appointed and the standards it publishes. Substance you can check beats any promise.
Two — the strength behind the brand.
Construction is capital-hungry, and half-finished towers are usually financing failures, not engineering ones. A developer backed by an established group — as Makro Developers is by the Wheels Lanka Group — can hold its schedule and its standards through market cycles.
Three — standards you can inspect.
Ask what standard the structure is engineered to, who supervises quality on site, and how materials are selected. Specific answers signal a real process; vague reassurance signals its absence. Our four-stage approach — plan, design, build, endure — exists precisely so the answer is never vague.
Four — transparency before you commit.
Title documents, approvals, specifications and payment structures should be offered, not extracted. Developers with nothing to hide behave that way.
Five — presence after handover.
The keys are the midpoint of the relationship, not the end. Ask how defects are handled, who maintains common property, and whether earlier buyers would purchase again. After-sales behaviour is where a developer's real character shows.
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